Privacy Policy
Last updated: January 2025
At TBot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Telegram moderation service.
1. Information We Collect
We collect information you provide directly to us, including:
- Telegram account information (ID, username)
- Group membership data
- Message metadata for spam detection
- Usage data and analytics
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Detect and block spam in your Telegram groups
- Generate analytics and reports
- Respond to your comments, questions, and requests
- Send technical notices, updates, and security alerts
- Monitor and analyze trends, usage, and activities
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use secure cloud infrastructure to process and store your data. Message content is processed in real-time and not stored permanently unless required for moderation review. We implement appropriate technical and organizational measures to protect your personal data.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and safety
- With your consent or at your direction
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how our service is used
- Improve our service performance
You can control cookies through your browser settings.
6. Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Withdrawal of consent
- Lodging a complaint with a supervisory authority
To exercise these rights, contact us at [email protected]
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Telegram: @tbot_support